Kitchen Solutions
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COOKIE POLICY

How we use cookies to enhance your meal ordering experience.

This policy outlines how Kitchen Solutions uses cookies and similar tracking technologies on our Hong Kong platform.

Last updated

July 2026

Have questions about our cookie usage or your data rights? Get in touch.

info@solutions.kitchen

Essential Function

Cookies power secure logins, session management, and dietary/order preferences.

HK PDPO Compliant

We treat tracking data responsibly in strict accordance with Hong Kong privacy standards.

User Control

You can manage cookie settings directly in your browser or request data correction.

01

What Are Cookies

Cookies are small text files stored on your browser or device when you visit our website. They allow our portal to recognize your session, remember food order history, retain locale preferences, and maintain portal security.

Cookies help us provide a seamless and secure ordering experience across browser sessions without requiring parents, school staff, or corporate administrators to repeatedly log in.

02

Types of Cookies We Use

Essential Cookies: Strictly necessary for basic portal functions, logging into secure user accounts, cart session management, and storing consent preferences.

Performance & Analytics Cookies: Help us collect aggregated visitor data to understand portal usage and improve daily meal delivery logistics. We use platforms like Google Analytics and Vercel Speed Insights, which receive anonymized technical information.

Functional Cookies: Remember site settings such as your default language (English or Traditional Chinese), saved school/office profiles, and allergy alerts.

03

Data Retention & Access Rights under HK PDPO

Under the Hong Kong Personal Data (Privacy) Ordinance (PDPO), data collected via cookies that can identify you (such as your IP address or session tokens associated with your account) is treated as personal data.

We retain cookie-based data only as long as necessary. Session cookies expire automatically when you close your web browser. Persistent analytics cookies are retained for a maximum of 24 months, after which they are deleted.

You have the statutory right under the PDPO to request access to and correction of any personal data collected about you through our cookies. Such requests should be sent to our Data Protection representative via email.

04

Managing & Disabling Cookies

You can control or disable cookies directly through your browser settings. However, disabling essential cookies will prevent you from logging into the portal, managing active meal subscriptions, or completing school meal orders.

05

Updates to This Policy

We may update this Cookie Policy periodically to reflect technological changes or regulatory requirements in Hong Kong. Any changes will be published on this page with an updated timestamp.